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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Refund policy
- We’re here to help and ensure you have a great experience with your BRIDGE Bike
- You are responsible for return shipping costs for your item.
- Once we receive your item, we will inspect it and send you an email confirming that we have received and processed your returned item.
- If a refund is approved and processed a credit will automatically be applied, including your approved shipping expenses, within 7-14 days. Please be aware that it may take a few days for your refund to show up on your credit card or bank statement.
- We recommend that you use a trackable shipping service and/or purchasing shipping insurance.
- Contact us at support@bridgebikeworks.com to arrange your return
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