Refund policy

• We’re here to help and ensure you have a great experience with your BRIDGE Bike
• You are responsible for return shipping costs for your item.
• Once we receive your item, we will inspect it and send you an email confirming that we have received and processed your returned item.
• If a refund is approved and processed a credit will automatically be applied, including your approved shipping expenses, within 7-14 days. Please be aware that it may take a few days for your refund to show up on your credit card or bank statement.
• We recommend that you use a trackable shipping service and/or purchasing shipping insurance.
• Contact us at support@bridgebikeworks.com to arrange your return